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How to optimize your supply chain

Customs Services Zimbabwe is a local company incorporated in 1968. We are a 50 year old, 100% Zimbabwean owned organisation with a mission to deliver professional freight related solutions guaranteeing our clients peace of mind. Our capacity, professionalism and experience, over the years has positioned us as ‘a seal’ of ‘concrete partnerships’ in the shipping and freight industry.

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    Corporate service

    Revolutionary freight forwarding

    With our extensive global, regional and local networks, as well as eight (8) branches strategically located at major ports of entry and exit into Zimbabwe, we are positioned to serve and move cargo to and from any part of the world with ease.

    We have developed a definitive set of non-negotiable values that we have committed to, and
    these are:

    01. Distinction
    02.Dispatch
    03. Delivery
    04. Dependability

    Efficient cargo handling

    We provide world-class, customer tailored clearing solutions to our clients and represent their interests with discretion and integrity.

    International

    Shipping made easy

    Clientelle

    Over the 5 decades to date, we continue to serve various industries that constitute to the Zimbabwean economy and beyond.

    Serving Diligently

    We are the best freight forwarder

    Our firm belief at Customs Services is that our clients deserve the best, that is why we always go the extra mile when called upon. We bring synergies to our clients always keeping in mind the client interests in ensuring concrete service delivery that yield sustainable partnerships.

    As Customs Services we are
    proudly affiliated to SFAAZ, WFN
    (World Freight Network), CC
    (Cargo Connections), OPCA, CZI
    (Confederation of Zimbabwe) and
    ZNCC (Zimbabwe National Chamber of Commerce).

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    Partners

    Customs Services upholds the ethics expected of us on which our reputation is built as a foundation for effective and efficient service delivery that our clients have known us for over the years.

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    Happy clients

    Over the years, we have developed a good working relationship with all the  players involved in the facilitation of smooth clearances and that relationship still exists to date.

    We make international trade possible

    Our practice

    Managing global supply chains

    Being over 50 years in business has enabled us to understand the importance of maintaining the highest standards of professionalism and integrity, whilst meeting client deadlines and understanding the value of timeous and safe delivery.

    Efficient loading

    Maximize space and minimize risk with our efficient loading expertise. Our trained teams utilize proven techniques and equipment to secure your cargo safely, optimizing container and truck space.

    Tracking information

    Never lose sight of your shipment. Our tracking system provides you with status updates from pickup to delivery.

    Testimonials

    We appreciate our clients’ feedback

    The complexity of clearing our mining equipment was daunting. Customs Services Zimbabwe handled everything with incredible precision. What we expected to take weeks was cleared in days, saving our project from costly delays. Their expertise is unmatched.

    Tinashe

    Customs Clearing & Project Cargo

    As a pharmaceutical importer, compliance and timing are everything. We’ve trusted Customs Services with our shipments for five years. Their bonded warehousing is flawless, and their clearance team never misses a detail. They are a true extension of our logistics team.

    Sarah

    Bonded Warehousing & Customs Clearing

    A shipping line issue left our crucial retail stock stranded at the port. The team at Customs Services worked through the weekend to resolve the problem and clear our goods. They turned a potential disaster into a minor hiccup. That’s going above and beyond.

    Moyo

    Sea Freight & Emergency Clearing

    We use their air freight for urgent spares and their road freight for regular consignments. Having one partner for all freight and customs needs has simplified our supply chain dramatically. Their integrated service is a game-changer for our business.

    David

    Air & Road Freight, Customs Clearing

    Their advice on using bonded warehousing has transformed our cash flow. We no longer pay duties until the goods are sold. The team is proactive, knowledgeable, and genuinely cares about saving us money. A strategic partner, not just a service provider.

    Anesu

    Bonded Warehousing & Financial Logistics

    They are a strategic logistics partner. For over eight years, Customs Services Zimbabwe has managed our end-to-end supply chain—from ocean freight clearance to secure storage and final distribution. Their proactive insights have helped us optimize routes and reduce costs year after year. A truly invaluable partnership.

    Dylan

    Sea Freight, Customs Clearing, General & Bonded Warehousing

    Reducing costs and increasing efficiency!